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08

Woo Hoo! At the heart of the matter

Steak Knives Marketing

Chris Ulyatt
Whatever happened to K-Tel?  Remember the K-Tel Record Holder? (I am presuming that there is still just a couple of you out there who remember Records).  I can remember the excitement when it turned up at my place and I could just flick through all of my David Cassidy and Donny Osmond records.  Bliss.  I think it was around the same time as the Recycled Paper Open Fire log maker.  I can't remember what it was called but it was basically an oblong shaped plastic contain that you filled with torn up old newspaper, slopped in some water, pressed down hard, and then pushed out a newspaper briquette.

Not sure if K-Tel is around - but the new K-Tel is Danoz Direct, home of  all of those wonderful direct-sales campaigns on daytime and Pay TV.

You may have heard the expression - But Wait, There's More?

The original in this space was Tim Shaw who would demonstrate the product and constantly prompt you to "Wait" for "More".

These ads are still hugely popular for a certain style of product - such as the Aero Garden, Sham Wow, and hair removal.  The technique is to keep adding more and more stuff onto the initial offer with the aim of making it seem such a great deal at the end of the 90second commercial that it is
Irresistible.

I am very comfortable getting a Magic Bullet for less than $40 via one of these tacky, screaming, formula ads.  The ad works - it is a numbers game - and most of the time the product works (At least it works long enough to make you feel that you got a bargain).

But there are certain products and services that I am not comfortable being "sold" to in this way.  Such as anything to do with my business.  And anything to do with a purchase over $100 or so.

If you are a consultant or a business trainer I would suggest that a lot of the time the Sham Wow style of marketing is not going to position your brand as one that I can trust in the long term.

And if you are charging a good few thousand dollars, I will raise my expectations even higher than those I had for the Swirly Duster.  I better be damn convinced that you can deliver before I risk my business to your advice.

The "Steak Knives" style of marketing works fine for....steak knives, or $29.95 record holders, or even a blanket with sleeves.  But I am to be convinced that it can ever work for business services and professional development.

But - hey - you may have another experience?



Comments
Susan Oakes commented on 16-Jun-2010 09:20 AM
Yes I must admit I do remember K-Tel. Bambi you make a very valid point about someone charging a few thousand dollars for anything such as a workshop and increased expectations.

I think it confuses customers if you use the steak knife approach and then have a high price tag. This also goes for the way you promote an event. If the look and feel of the sales page for example has the but wait there is more approach and the price is reasonable then fine, if not then can cause conflict for potential attendees to make a purchasing decision.
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